Dallas, February 3, 2026
WorkWave has launched Wavelytics™ Decision Intelligence, an AI-powered platform aimed at enhancing service business operations. This innovative tool integrates prescriptive dashboards and key features that improve decision-making in industries such as pest control and lawn care. At the annual Beyond Service Customer Conference, attendees witnessed real-time demonstrations of the platform’s capabilities, and its release is slated for the second quarter of 2026, addressing the increasing demand for data-driven solutions in the Dallas business landscape.
WorkWave Launches Wavelytics™ Decision Intelligence in Dallas
Dallas, TX – On February 2, 2026, WorkWave® showcased a breakthrough in service business operations during its annual Beyond Service Customer Conference, unveiling Wavelytics™ Decision Intelligence. This new AI-powered platform is designed to enhance the functionality of WorkWave’s core software solutions by integrating prescriptive dashboards that transform traditional reporting into a strategic navigation system. The introduction of Wavelytics™ highlights the potential for innovation to streamline operations and improve decision-making in the local service industry.
In an era where entrepreneurs continually seek efficiencies and enhancement tools to elevate their business practices, the launch of Wavelytics™ reflects a trend toward data-driven operations. This innovative platform, tailored specifically for industries like pest control, lawn care, and commercial cleaning, underscores how advanced technology can empower small businesses to scale operations while maintaining high service quality. As the Dallas area economy thrives on small-business resilience and adaptability, solutions such as Wavelytics™ present exciting opportunities for growth.
Key Features of Wavelytics™ Decision Intelligence
Wavelytics™ Decision Intelligence comprises four key components, each designed to enhance different aspects of operational management:
- Dashboards (The “What” and “Where”): These provide high-level visibility into macro trends, such as sales pipeline health or revenue retention, and are tailored for WorkWave’s industry-specific software including PestPac®, RealGreen®, and TEAM Software®, effectively organizing complex data.
- Scorecards (The “Who”): These track granular performance metrics, allowing businesses to measure individual efficiency from sales close rates to technician usage of resources.
- Alerts (The “Now”): This feature sends proactive notifications to managers on critical issues, such as aging leads or spikes in service callbacks, enabling timely intervention.
- Ask WAIve (The “Orchestrator”): As a natural language interface, Ask WAIve facilitates user interaction, enabling them to ask questions and receive tailored insights, insights-based reports, and recommendations.
Availability and Future Goals
Wavelytics™ Decision Intelligence is anticipated to be available to users by the second quarter of 2026. Demonstrations were held during the recent Beyond Service Customer Conference, showcasing the platform’s capabilities in real-time. This timely launch aligns with the increasing demand for sophisticated business tools that further enable efficiency in the service sector, a vital component of the Dallas economy.
About WorkWave
WorkWave is committed to delivering innovative SaaS and fintech solutions to service professionals across various industries, ensuring that vital services remain safe, clean, and beautiful. With millions of services powered annually, WorkWave supports leading companies in lawn care, pest control, commercial cleaning, and security sectors with its comprehensive solutions. By focusing on customer empowerment and efficiency, WorkWave exemplifies the progressive spirit of entrepreneurial innovation synonymous with the Dallas area.
Frequently Asked Questions (FAQ)
What is Wavelytics™ Decision Intelligence?
Wavelytics™ Decision Intelligence is an AI-powered hub from WorkWave that enhances data usability by turning raw data into prescriptive insights for service businesses.
How does Ask WAIve work?
Ask WAIve is an AI orchestrator that allows users to interact using natural language to receive insights and support decision-making processes from their operational data.
When will Wavelytics™ be available?
Wavelytics™ is expected to be available for users in the second quarter of 2026, pending any changes in the timeline.
What industries can benefit from Decision Intelligence?
Industries such as pest control, lawn care, cleaning, and security will greatly benefit from the targeted insights and streamlined operations offered by Decision Intelligence.
How does WorkWave support its clients?
WorkWave offers comprehensive SaaS solutions and dedicated support for service professionals, helping them optimize their operations and drive growth in their businesses.
Key Features of Wavelytics™ Decision Intelligence
| Feature | Description |
|---|---|
| Dashboards (The “What” and “Where”) | Provides high-level visibility into macro trends, such as sales pipeline health or revenue retention, uniquely designed for each of WorkWave’s industry-specific software—including PestPac®, RealGreen®, and TEAM Software®—organizing complex data into a unified hub. |
| Scorecards (The “Who”) | Offers granular performance tracking that pinpoints individual efficiency, from a salesperson’s close rate to a technician’s chemical usage. |
| Alerts (The “Now”) | Delivers proactive “nudges” that flag urgent issues, such as aging leads or sudden spikes in callbacks, allowing managers to intervene immediately. |
| Ask WAIve (The “Orchestrator”) | Serves as a natural language interface, allowing users to ask questions and receive insights, as well as direct specialized agents to generate reports, surface insights, and recommend next steps—all from the data interface. |
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