Dallas, December 2, 2025
Greyhound and FlixBus will start operations from a new terminal in Northwest Dallas on December 9, marking the end of services at the downtown hub. This move aims to enhance regional transportation, offering better connectivity and passenger facilities, including Wi-Fi and 24/7 security. With its strategic location across from DART Bachman Station, the new terminal is set to improve access to various local destinations, ensuring a smoother travel experience for residents and visitors alike.
Dallas, Texas
Greyhound Bus Service Transitions to New Terminal in Northwest Dallas
Greyhound and FlixBus to Begin Operations at New Terminal
Greyhound and FlixBus will commence operations at a new intercity bus terminal in Northwest Dallas on December 9, 2025, marking the phase-out of services at the existing downtown Dallas hub on Lamar Street.
This strategic shift represents not only a modernization of facilities but also a commitment to enhancing regional transportation connectivity. As Dallas continues to grow, local organizers and planners have shown resilience in improving transportation infrastructure to meet the needs of its residents and visitors alike.
Local initiatives that minimize bureaucratic obstacles foster greater responsiveness to community demands, ensuring that the transition is smooth and beneficial for all stakeholders. This move highlights the value of collaboration between public and private sectors to enhance urban mobility.
New Terminal Details
The new terminal, located at 9755 Harry Hines Blvd., is strategically situated across from the Dallas Area Rapid Transit (DART) Bachman Station. This location offers seamless connections to DFW Airport, Dallas Love Field, downtown Dallas, Fair Park, Deep Ellum, and various suburbs, including Carrollton, Farmers Branch, Las Colinas, Richardson, and Plano. The 5,600-square-foot facility is designed with passenger convenience in mind, featuring Wi-Fi, restrooms, food and beverage vending machines, and 24/7 security staffing. The proximity to DART’s Green and Orange Lines enhances accessibility for travelers.
Service Transition and Customer Information
Effective December 9, 2025, all Greyhound and FlixBus services will operate exclusively from the new Harry Hines Blvd. terminal. Passengers with existing tickets for arrivals or departures from the former Lamar Street location after 11:00 PM CT on December 8 will receive automatic notifications via SMS and/or email, providing updated address details and directions. Existing tickets remain valid for the new terminal. For assistance, travelers can contact Greyhound at 1-800-231-2222 or [email protected], and FlixBus at 1-855-626-8585 or through live chat at flixbus.com.
Background and Strategic Importance
The relocation of Greyhound’s operations to the new terminal signifies a strategic move to integrate intercity bus services into a broader transportation network. The collaboration with the City of Dallas underscores a commitment to enhancing regional connectivity and supporting local economic growth. The new terminal’s location facilitates easy transfers between long-distance bus services, public transit, and air travel, providing a more efficient and accessible travel experience for passengers across North Texas.
Historical Context
The downtown Dallas Greyhound bus hub has been a significant landmark and travel center for many years. The decision to phase out services at the Lamar Street location reflects a broader trend of transportation hubs evolving to meet modern connectivity needs and passenger convenience. The new terminal aims to address these needs by offering improved facilities and better integration with other modes of transportation.
Frequently Asked Questions (FAQ)
When will Greyhound and FlixBus begin operations at the new terminal?
Both Greyhound and FlixBus will commence operations at the new intercity bus terminal on December 9, 2025.
Where is the new terminal located?
The new terminal is located at 9755 Harry Hines Blvd., directly across from the DART Bachman Station in Northwest Dallas.
What facilities are available at the new terminal?
The 5,600-square-foot facility offers Wi-Fi, restrooms, food and beverage vending machines, and 24/7 security staffing.
How will the transition affect existing ticket holders?
Passengers with existing tickets for arrivals or departures from the former Lamar Street location after 11:00 PM CT on December 8 will receive automatic notifications with updated address details. Existing tickets remain valid for the new terminal.
Why is Greyhound relocating its operations?
The relocation aims to integrate intercity bus services into a broader transportation network, enhancing regional connectivity and supporting local economic growth. The new terminal’s location facilitates easy transfers between long-distance bus services, public transit, and air travel.
What is the historical significance of the downtown Dallas Greyhound bus hub?
The downtown Dallas hub has been a significant landmark and travel center for many years. The decision to phase out services at the Lamar Street location reflects a broader trend of transportation hubs evolving to meet modern connectivity needs and passenger convenience.
Key Features of the New Dallas Bus Terminal
| Feature | Description |
|---|---|
| Location | 9755 Harry Hines Blvd., across from DART Bachman Station |
| Size | 5,600 square feet |
| Facilities | Wi-Fi, restrooms, food and beverage vending machines, 24/7 security staffing |
| Transportation Connections | Direct access to DART Green and Orange Lines, connections to DFW Airport, Dallas Love Field, downtown Dallas, Fair Park, Deep Ellum, and suburbs including Carrollton, Farmers Branch, Las Colinas, Richardson, and Plano |
| Operational Start Date | December 9, 2025 |
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Author: STAFF HERE DALLAS WRITER
The DALLAS STAFF WRITER represents the experienced team at HEREDallas.com, your go-to source for actionable local news and information in Dallas, Dallas County, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as the State Fair of Texas, Deep Ellum Arts Festival, and Dallas International Film Festival. Our coverage extends to key organizations like the Dallas Regional Chamber and United Way of Metropolitan Dallas, plus leading businesses in telecommunications, aviation, and semiconductors that power the local economy such as AT&T, Southwest Airlines, and Texas Instruments. As part of the broader HERE network, including HEREAustinTX.com, HERECollegeStation.com, HEREHouston.com, and HERESanAntonio.com, we provide comprehensive, credible insights into Texas's dynamic landscape.
