Dallas, October 5, 2025
News Summary
Angel Hands Hospice and Palliative Care is expanding its operations in the Dallas-Fort Worth area by establishing five new locations and aiming for an average daily census of 500 patients. The organization is also investing in technology, including a predictive-analytics platform called CareCove, and enhancing its doula services through a targeted training program. This strategic growth aims to improve access and quality of end-of-life care while tackling challenges like staffing shortages and public misconceptions.
Dallas
Angel Hands Hospice and Palliative Care expands services, invests in technology and doula training
Angel Hands Hospice and Palliative Care is moving to broaden its reach and deepen patient-centered services with plans to establish five new locations, aim for an average daily census of approximately 500 patients, develop a predictive-analytics care platform, and expand end-of-life doula education and services. The organization is pursuing these initiatives while addressing staffing, financial, regulatory, and public-perception challenges that affect hospice and palliative care more broadly.
Top-line developments
Expansion and census target: The organization aims to expand by establishing five new locations and achieving an average daily census of approximately 500 patients. These targets are part of a strategic growth plan designed to increase access to hospice and palliative services in the Dallas–Fort Worth area.
Technology investment: Technological investments are being made, including the development of a platform called CareCove, aimed at enhancing care delivery and improving patient outcomes by 2026. CareCove utilizes predictive analytics to identify patients who may benefit from earlier hospice or palliative interventions.
Doula services and training: The hospice offers a comprehensive suite of services, including traditional hospice care, specialized palliative care, and end-of-life doulas. The doula services focus on addressing physical, emotional, spiritual, and psychosocial needs of patients and families at the end of life. Angel Hands plans to develop a doula certification training program to further enhance the quality of doula services.
Leadership and local footprint
Angel Hands Hospice and Palliative Care was founded in 2018 and serves the Dallas and Fort Worth metropolitan areas. Johny Chacko serves as the founder and managing partner of the hospice, while Arti Patel-Cheadle is the administrator and managing partner. Patel-Cheadle has over a decade of experience in the hospice and palliative care sector.
Care approach and community work
The hospice is focused on a holistic approach to care, prioritizing what is most important to each patient. Angel Hands emphasizes culturally sensitive care and community engagement to ensure all patients feel supported. A strategic initiative is underway to ease patient transitions into hospice care, which includes early identification of eligible patients and proactive family education.
The growth of palliative care is hindered by inadequate reimbursement models; however, Angel Hands is dedicated to delivering quality despite financial risks. To combat stigmas surrounding hospice, Angel Hands engages in community outreach and staff wellness initiatives.
Doula education and ecosystem
Gikonyo, founder of Death Doula School, notes the importance of comprehensive training for doulas to support patients’ nonmedical needs effectively. The Death Doula School aims to bridge gaps in doula education by offering specialized modules and promoting understanding among various care settings. Education for doulas should include skills in business acumen, goals-of-care communication, and understanding bereavement and pet care needs. Self-care training for doulas is essential to prevent burnout and compassion fatigue in the profession.
Collaboration with organizations like Present For You fosters stronger ties in hospice care and promotes more extensive doula services. Present For You’s model provides nearly 2,000 doula visits, emphasizing community coordination and preventive care with technology. The need for standardized doula training and better integration with the medical model is highlighted as crucial for the future of end-of-life care.
Operational challenges
The hospice faces challenges such as staffing shortages, regulatory complexities, financial pressures, and public misconceptions about hospice care. Addressing these challenges is central to the organization’s operational and strategic planning, including workforce supports and targeted community education to clarify what hospice and palliative care provide.
What this means for patients and families
Patients and families in the Dallas and Fort Worth metropolitan areas can expect an emphasis on individualized, culturally informed care that combines clinical services with nonmedical supports such as doulas. The combination of earlier identification of need through predictive analytics, proactive family education, and expanded doula training aims to improve transitions into hospice and overall quality of care.
FAQ
When was the hospice founded and where does it serve?
Angel Hands Hospice and Palliative Care was founded in 2018 and serves the Dallas and Fort Worth metropolitan areas.
What are the organization’s expansion goals?
The organization aims to expand by establishing five new locations and achieving an average daily census of approximately 500 patients.
Who leads Angel Hands Hospice and Palliative Care?
Johny Chacko serves as the founder and managing partner of the hospice, while Arti Patel-Cheadle is the administrator and managing partner.
What experience does the administrator bring?
Patel-Cheadle has over a decade of experience in the hospice and palliative care sector.
What services does the hospice offer?
The hospice offers a comprehensive suite of services, including traditional hospice care, specialized palliative care, and end-of-life doulas.
What do the doula services address?
The doula services focus on addressing physical, emotional, spiritual, and psychosocial needs of patients and families at the end of life.
How does Angel Hands approach care?
The hospice is focused on a holistic approach to care, prioritizing what is most important to each patient.
What technology is being developed?
Technological investments are being made, including the development of a platform called CareCove, aimed at enhancing care delivery and improving patient outcomes by 2026.
How will CareCove support care decisions?
CareCove utilizes predictive analytics to identify patients who may benefit from earlier hospice or palliative interventions.
What challenges does the hospice face?
The hospice faces challenges such as staffing shortages, regulatory complexities, financial pressures, and public misconceptions about hospice care.
How is the organization addressing hospice stigmas?
To combat stigmas surrounding hospice, Angel Hands engages in community outreach and staff wellness initiatives.
What role does Death Doula School play?
Gikonyo, founder of Death Doula School, notes the importance of comprehensive training for doulas to support patients’ nonmedical needs effectively.
How does Death Doula School contribute to training?
The Death Doula School aims to bridge gaps in doula education by offering specialized modules and promoting understanding among various care settings.
What should doula education include?
Education for doulas should include skills in business acumen, goals-of-care communication, and understanding bereavement and pet care needs.
Why is doula self-care important?
Self-care training for doulas is essential to prevent burnout and compassion fatigue in the profession.
Are there plans for formal doula certification?
Angel Hands plans to develop a doula certification training program to further enhance the quality of doula services.
What partnerships support doula services?
Collaboration with organizations like Present For You fosters stronger ties in hospice care and promotes more extensive doula services.
How extensive is Present For You’s doula activity?
Present For You’s model provides nearly 2,000 doula visits, emphasizing community coordination and preventive care with technology.
What is needed for the future of end-of-life care?
The need for standardized doula training and better integration with the medical model is highlighted as crucial for the future of end-of-life care.
| Feature | Detail |
|---|---|
| Founding and service area | Angel Hands Hospice and Palliative Care was founded in 2018 and serves the Dallas and Fort Worth metropolitan areas. |
| Planned expansion | The organization aims to expand by establishing five new locations and achieving an average daily census of approximately 500 patients. |
| Leadership | Johny Chacko serves as the founder and managing partner of the hospice, while Arti Patel-Cheadle is the administrator and managing partner. |
| Care offerings | The hospice offers a comprehensive suite of services, including traditional hospice care, specialized palliative care, and end-of-life doulas. |
| Doula program | Angel Hands plans to develop a doula certification training program to further enhance the quality of doula services. |
| Technology | Technological investments are being made, including the development of a platform called CareCove, aimed at enhancing care delivery and improving patient outcomes by 2026. |
| Community model example | Present For You’s model provides nearly 2,000 doula visits, emphasizing community coordination and preventive care with technology. |
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Additional Resources
- Hospice News: Angel Hands Hospice and Palliative Care Expands Services
- Hospice News: How Technology is Driving Change in Hospice
- Hospice News: End-of-Life Doula Education Impact
- Legacy: Helen Black Strickland Obituary
- Legacy: Virginia Pace Obituary
- Wikipedia: Hospice
- Google Search: Hospice Care
- Encyclopedia Britannica: Hospice
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