Austin, October 6, 2025
News Summary
Reliant Plumbing, under the leadership of Max Hicks, has reported a 41.82% increase in revenue, generating $22 million. The company plans to expand its operations into the Houston market while maintaining a commitment to technology and workforce development. With over 30,000 satisfied customers in Texas and a 4.9-star rating, Reliant Plumbing aims to uphold high standards in both service and community engagement.
Austin — Reliant Plumbing reported a strong financial year and outlined expansion plans under owner Max Hicks after adopting advanced technology and workforce development programs. In 2024, Reliant Plumbing achieved a 41.82% increase in annual revenue, generating $22 million, and Max Hicks plans to expand Reliant Plumbing’s operations into the Houston market. The company continues to operate across multiple Texas markets while maintaining high customer satisfaction and community engagement.
Key developments and immediate impact
Max Hicks is the owner of Reliant Plumbing. Under his leadership, the company has transformed operations and recorded rapid revenue growth. The reported financial gains strengthen the company’s balance sheet and support plans for geographic expansion and additional investments in technology and people.
Reliant Plumbing has transformed into one of Texas’s most innovative plumbing service providers by adopting advanced plumbing technology. The company operates in major Texas markets, including Austin, San Antonio, Waco, Temple, and the Dallas-Fort Worth metroplex, providing a footprint that supports its planned move into Houston.
Service model and technology
Reliant Plumbing provides both residential and commercial services focusing on efficiency, durability, and minimal disruption. The company emphasizes cutting-edge solutions such as trenchless pipe repair, tankless water heater installations, whole-home descaling, and in-home leak detection. These modern techniques are designed to improve plumbing systems without causing unnecessary damage or inconvenience to customers, while aiming to make repairs faster, more effective, and cost-efficient.
Workforce and training
Max Hicks believes that skilled technicians are essential for excellent service, alongside advanced technology. Reliant Plumbing invests heavily in nurturing talent through comprehensive apprenticeship programs and sponsors licensure expenses and ongoing professional development for its technicians. This investment helps address the skilled plumber shortage in the industry, enhancing the quality of service provided.
Operational reach and customer base
The company has celebrated a decade of continuous service and has served over 30,000 customers in Texas. Reliant Plumbing maintains a strong customer satisfaction metric with a 4.9-star rating based on customer feedback. The combination of advanced service offerings and a trained workforce contributes to these ratings and to the company’s reputation in its operating markets.
Community engagement
Reliant Plumbing actively supports local organizations, schools, and charitable events through significant financial donations and volunteer hours. The company’s community involvement fosters goodwill and strengthens local ties, enhancing its reputation as a trusted business.
Outlook and expansion strategy
Management plans to use the recent revenue growth to scale operations, expand into new Texas markets, and continue investments in technology and workforce development. Reliant Plumbing strives to uphold high standards in technology adoption, workforce excellence, and community involvement during its expansion. The company’s innovative approach and community focus have driven its growth, aiming to set a new standard for plumbing services in Texas.
Context
Reliant Plumbing’s story reflects a combination of technology adoption, talent development, and community ties that have supported measurable growth over a decade of service. The company’s model shows how targeted operational choices can address labor shortages and customer needs while enabling geographic expansion within a single state.
FAQ
How much revenue did Reliant Plumbing generate in 2024?
In 2024, Reliant Plumbing achieved a 41.82% increase in annual revenue, generating $22 million.
Who owns Reliant Plumbing?
Max Hicks is the owner of Reliant Plumbing.
Which markets does Reliant Plumbing operate in?
The company operates in major Texas markets, including Austin, San Antonio, Waco, Temple, and the Dallas-Fort Worth metroplex.
What services and technologies does Reliant Plumbing offer?
The company emphasizes cutting-edge solutions such as trenchless pipe repair, tankless water heater installations, whole-home descaling, and in-home leak detection.
What are Reliant Plumbing’s expansion plans?
Max Hicks plans to expand Reliant Plumbing’s operations into the Houston market.
How many customers has Reliant Plumbing served?
The company has celebrated a decade of continuous service and has served over 30,000 customers in Texas.
What is Reliant Plumbing’s customer satisfaction rating?
The company maintains a 4.9-star rating based on customer satisfaction.
| Feature | Detail |
|---|---|
| Revenue (2024) | 41.82% increase, generating $22 million |
| Owner | Max Hicks |
| Operating markets | Austin, San Antonio, Waco, Temple, and the Dallas-Fort Worth metroplex |
| Expansion target | Houston market |
| Customer base | Over 30,000 customers in Texas |
| Customer rating | 4.9-star rating |
Deeper Dive: News & Info About This Topic
HERE Resources
Additional Resources
- Grit Daily: Reliant Plumbing Under Max Hicks
- Community Impact: Reliant Plumbing Celebrates 10th Anniversary
- Send2Press: Big Changes for Texas Plumbing Company
- KVUE: Austin Couple Faces Water Leak
- Community Impact: Reliant Plumbing Focuses on High-Quality Service
- Wikipedia: Plumbing
- Google Search: Reliant Plumbing
- Google Scholar: Reliant Plumbing
- Encyclopedia Britannica: Plumbing
- Google News: Reliant Plumbing
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