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Discovery Senior Living Wins Memory Care Innovation Award

Staff assisting seniors in a memory care facility

Dallas, September 30, 2025

News Summary

Discovery Senior Living has received the prestigious Memory Care Innovation Award in the Senior Housing & Senior Living category from WTWH Healthcare for its SHINE® Memory Care program. This program, which emphasizes evidence-based routines and staff training, has been implemented in over 200 communities across the U.S. The award highlights the company’s commitment to innovation in cognitive care, aiming to improve outcomes for individuals with memory-related disorders. Representation at the upcoming BUILD & BRAIN Conference further showcases Discovery’s leadership in memory care.

Dallas — Discovery Senior Living has been awarded the 2025 Memory Care Innovation Award in the Senior Housing & Senior Living category by WTWH Healthcare for its SHINE® Memory Care program, a recognition of innovation in cognitive care delivery and improved outcomes for individuals with memory-related disorders. The company’s SHINE® program is certified by the Alzheimer’s Association and has been implemented in over 200 communities nationwide.

What happened

The award recognizes organizations that innovate in memory care. Discovery Senior Living accepted the honor through its Vice President of Memory Care & Cognitive Health, who represented the company’s clinical, training, and operations teams. Discovery was also named among the Memory Care Innovation Awards Class of 2025 and its honorees were invited to the BUILD & BRAIN Conference in Dallas scheduled for November 6-7, 2025.

Program and implementation details

The SHINE® Memory Care program emphasizes evidence-based routines, staff training, and strategies for family engagement. The SHINE® program has been implemented in over 200 communities nationwide and is updated biannually in line with Alzheimer’s Association recommendations to incorporate new research and maintain effectiveness. Discovery’s approach includes training, behavioral analysis, and family support across its multi-brand portfolio, and the company is working to expand memory care services through a tailored approach with specialized programming for cognitive change.

Clinical and training efforts

Discovery’s memory care model pairs behavioral analysis with staff training and family engagement strategies. The company certifies elements of SHINE® through third-party standards and revises program content twice a year to reflect Alzheimer’s Association guidance and emerging research.

Technology and data initiatives

Discovery is incorporating new technologies, including a Microsoft Power Business Intelligence platform, to enhance medication monitoring and optimize care delivery. Future goals include studying factors like anxiety and dementia relationships and improving health outcomes through compliant data analysis.

Leadership, outreach and resources

Leadership accepted the award on behalf of cross-functional teams and highlighted the company’s broader support resources. Discovery’s Vice President of Memory Care & Cognitive Health launched the Disappearing Mind podcast, offering over 100 episodes featuring insights from researchers, caregivers, and families about dementia. The company also advocates for improved public policy on aging and dementia, working with lawmakers to influence decisions affecting dementia care standards, funding, and regulations.

Company scale and goals

Discovery operates a growing portfolio of nearly 47,000 units across approximately 420 communities and 40 states, making it the largest privately held operator in the U.S. The company employs over 20,000 team members. Discovery aims to grow its memory care community count to 200 by the end of 2025 and is expanding memory care services through tailored programs that adapt therapeutic activities to varying levels of cognitive change and cultural needs in diverse markets.

Workforce and recruitment

Recruitment for memory care director roles has been identified as a challenge. Discovery is enhancing employee retention strategies and career pathways to attract and retain talent for memory care leadership and direct care roles.

Context and next steps

The award places Discovery’s SHINE® program among initiatives recognized for innovation in memory care, with honorees invited to a November conference in Dallas. Discovery plans to continue updating SHINE® in line with Alzheimer’s Association recommendations, to refine therapeutic programming, to leverage data platforms for compliant analysis of clinical outcomes, and to expand memory care communities and specialized programming.


FAQ

Q: Who received the 2025 Memory Care Innovation Award?

A: Discovery Senior Living, a leading privately held senior living operator, has been awarded the 2025 Memory Care Innovation Award in the Senior Housing & Senior Living category by WTWH Healthcare.

Q: What program was recognized by the award?

A: The SHINE® Memory Care program, certified by the Alzheimer’s Association, was recognized.

Q: How widely has the SHINE® program been implemented?

A: The SHINE® program has been implemented in over 200 communities nationwide, focusing on evidence-based routines, staff training, and strategies for family engagement.

Q: Who accepted the award for Discovery Senior Living?

A: Dawn Platt, Vice President of Memory Care & Cognitive Health, accepted the award on behalf of the company and its clinical, training, and operations teams.

Q: What related resources has Discovery produced?

A: Dawn Platt also launched the Disappearing Mind podcast, offering over 100 episodes featuring insights from researchers, caregivers, and families about dementia.

Q: Where and when will honorees be invited to meet?

A: Honorees were invited to the BUILD & BRAIN Conference in Dallas scheduled for November 6-7, 2025.

Q: What is Discovery’s current portfolio size?

A: Discovery operates a growing portfolio of nearly 47,000 units across approximately 420 communities and 40 states, making it the largest privately held operator in the U.S.

Q: What are Discovery’s workforce and growth goals?

A: The company, with over 20,000 team members, aims to grow its memory care community count to 200 by the end of 2025 and is enhancing employee retention strategies and career pathways to attract talent.

Q: How does Discovery update its SHINE® program?

A: The company continually updates its SHINE® memory care program biannually in line with Alzheimer’s Association recommendations, leveraging new research to maintain its effectiveness.

Q: What technologies is Discovery using to support care?

A: Discovery is incorporating new technologies, including a Microsoft Power Business Intelligence platform, to enhance medication monitoring and optimize care delivery.

Q: What future research and care priorities has Discovery identified?

A: The company’s future goals include studying factors like anxiety and dementia relationships and improving health outcomes through compliant data analysis.


Key features
Feature Detail
Award 2025 Memory Care Innovation Award in the Senior Housing & Senior Living category by WTWH Healthcare
Recognized program SHINE® Memory Care program, certified by the Alzheimer’s Association
Program reach Implemented in over 200 communities nationwide
Leadership Dawn Platt, Vice President of Memory Care & Cognitive Health, accepted the award
Company size Nearly 47,000 units across approximately 420 communities and 40 states; over 20,000 team members
Goals Grow memory care community count to 200 by the end of 2025; study anxiety and dementia relationships
Technology Microsoft Power Business Intelligence platform for medication monitoring and care optimization
Program updates SHINE® updated biannually in line with Alzheimer’s Association recommendations
Outreach Disappearing Mind podcast offering over 100 episodes
Policy work Advocates for improved public policy on aging and dementia with lawmakers

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Additional Resources

STAFF HERE DALLAS WRITER
Author: STAFF HERE DALLAS WRITER

DALLAS STAFF WRITER The DALLAS STAFF WRITER represents the experienced team at HEREDallas.com, your go-to source for actionable local news and information in Dallas, Dallas County, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as the State Fair of Texas, Deep Ellum Arts Festival, and Dallas International Film Festival. Our coverage extends to key organizations like the Dallas Regional Chamber and United Way of Metropolitan Dallas, plus leading businesses in telecommunications, aviation, and semiconductors that power the local economy such as AT&T, Southwest Airlines, and Texas Instruments. As part of the broader HERE network, including HEREAustinTX.com, HERECollegeStation.com, HEREHouston.com, and HERESanAntonio.com, we provide comprehensive, credible insights into Texas's dynamic landscape.

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